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How we fulfill our responsibility for our suppliers

Responsibility for suppliers

Our mission is to make a positive contribution to human rights compliance and the well-being of people. This applies not only to our own working environment, but also to our supply chain. As participants in numerous global value chains, we work closely with our suppliers and expect them to comply with human rights and any related international labor and social standards.

Our acceptance of responsibility with regard to human rights is reflected in our Code of Conduct and our Declaration of Principle on Human Rights (Human Rights Policy).

Strict standards for suppliers and our own brands

In summer 2021, the Act on Corporate Due Diligence Obligations for the Prevention of Human Rights Violations in Supply Chains (LkSG) was passed in Germany. In order to continuously develop and incorporate additional legal provisions, we are currently reviewing relevant processes and guidelines. We are making necessary adjustments and are aiming to implement all aspects of sustainable supplier management on the basis of a human rights due diligence process.

It is necessary to have building blocks such as our Declaration of Principle on Human Rights (human rights policy) and the establishment of a risk management system in which all human rights and environmental due diligence obligations are anchored. This includes a risk analysis of the company’s own business unit and supply chain, as well as the development of preventive and remedial measures (e.g., responsible purchasing practices and minimum standards, sustainability as part of supplier contracts, training, and joining industry initiatives).

Industry initiatives

Together with other companies in the electronics industry, we are organized in the Responsible Business Alliance (RBA). The RBA works on uniform standards for social, environmental and ethical issues in the supply chain to improve long-term supplier management in the industry. The supplier management system of our own-brand company Imtron is based on the standards of the amfori Business Social Compliance Initiative (BSCI). Both standards form an important basis for supplier relations and are anchored in the central purchasing guidelines as a reference framework.  

Clear guidelines and targets for our purchasing

We have set clear targets and guidelines for ourselves when it comes to our suppliers:

  • For more than 80% of the turnover generated from external brands, we will audit the corresponding manufacturers for compliance with labor and human rights standards by 2023 or evaluate them through external ratings.

    We will continue to conduct regular social audits of our own brands and intensify the follow-up of audit results as well as the preparation and implementation of action plans with the production sites.

Our commitment to human rights

The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and related services. We see ourselves as a responsible partner, daily companion and navigator for our customers, suppliers and business partners. We’re well aware of our responsibilities toward our employees and society and know that, as an internationally active and well-known company, we must play our part in respecting and observing human rights. Our Statement of our Principles on Human Rights is intended to serve our employees, business partners and other stakeholders as a basis for their actions. It is intended to oblige the managers of the MediaMarktSaturn Retail Group to promote the observance of human rights and lead by example.


How we enable conscious consumption

Sustainable products

The topic of sustainability in products plays an important role for us on two levels: for us as a retailer and for our customers.

How we go beyond our core business

Social engagement

We take responsibility – beyond our core business. We are committed nationally and locally and at our corporate headquarters in Ingolstadt.