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How we fulfill our duties in the supply chain

Responsibility in the supply chain

Our goal is to contribute to respecting human rights and the well-being of people through our own actions. To this purpose, a working environment is to be created that guarantees humane treatment and is characterized by respectful interaction with one another. Our expectations and obligations are stated in our company wide MediaMarktSaturn Retail Group (MMSRG) Code of Conduct

Our commitment to human rights

The MediaMarktSaturn Retail Group is Europe's leading retailer of consumer electronics and related services. We see ourselves as a responsible partner, daily companion and navigator for our customers, suppliers, and business partners. 

We are aware of the responsibility we have for our employees and society and know that, as an internationally active and well-known company, we must do our part to respect and observe human rights. Our Statement of Principles on human Rights serves as a basis for our employees, business partners and other stakeholders in their actions.


Supporting organizations

MediaMarktSaturn cooperates with various organizations to monitor, comply with and review human rights due diligence obligations. These organizations offer several platforms that are implemented in MediaMarktSaturn's day-to-day operations.

Responsible Business Alliance (RBA)

The RBA is the world's largest industry coalition committed to corporate social responsibility in global supply chains. Together with other companies in the electronics industry, the MediaMarktSaturn Retail Group is a member of the RBA via its parent company, CECONOMY AG. The RBA works on uniform standards for social, ecological, and ethical issues in the supply chain to improve supplier management in the industry in the long term

Amfori Business Social Compliance Initiative (amfori BSCI)

The amfori BSCI is a program of the association amfori to improve social standards in the global value chain. The organization offers business enterprises a systematic monitoring and qualification system and the adoption of or compliance to a code of conduct.

The supplier management of the private labels company Imtron is based on the standards of the amfori Business Social Compliance Initiative (BSCI).


EcoVadis is a platform for evaluating enterprises corporate social responsibility and sustainable procurement.

Each of the platforms forms an important basis for supplier and customer relationships. They are anchored as a reference framework in the central purchasing guidelines.

Supply Chain Due Diligence Act

The Act on Corporate Due Diligence Obligations in Supply Chains (Lieferkettensorgfaltspflichtengesetz, LkSG) took effect on 1 January 2023. It regulates the corporate obligation to uphold human rights in the supply chains. All components of sustainable supplier management are implemented on the basis of a human rights due diligence process.

Further information on the law has been published by the German Federal Office of Economics and Export Control (Bundesamt für Wirtschaft und Ausfuhrkontrolle) here in the form of FAQs and handouts.

Stricter standards for private label suppliers and private labels

In order to continuously develop further, relevant processes and guidelines are reviewed to ensure compliance with legal requirements. We make necessary adjustments in order to continuously develop and set ourselves the goal of implementing all components of sustainable supplier management on the basis of a human rights due diligence process.

What is needed are elements such as the human rights declaration and the development of a risk management system in which all human rights and environmental due diligence obligations are anchored. This includes risk analysis of the own business unit and the supply chain as well as the development of measures for prevention and remediation (e.g., responsible purchasing practices and minimum standards, sustainability as part of supplier contracts, training, and joining industry initiatives).

Information for suppliers on the Supply Chain Due Diligence Act

Responsibility for suppliers

The Supply Chain Act affects customers and suppliers as well as the company's own employees.

Information for our and future employees

Responsibility for employees

MediaMarktSaturn attaches great importance to ensuring good, fair and responsible working conditions for the entire workforce.

Information for business partners on the Supply Chain Due Diligence Act

Responsibility for business partners

Our goal is to create transparent communication to our business customers regarding the Supply Chain Act.