12.05.2014

Express delivery of the latest technology: Media Markt and Saturn in Germany are testing delivery of goods ordered online within three hours or at a date and time of choice together with tiramizoo

Ingolstadt/Munich, 12.05.2014: Media-Saturn in Germany is now testing a new delivery option for goods ordered online in cooperation with Germany's market leader for same-day delivery, tiramizoo. This express delivery service will initially be piloted in seven selected German cities: For Saturn these are Berlin and Munich, for Media Markt, from 12 May 2014, Düsseldorf, Essen, Mainz, Mannheim and Ludwigshafen. Following a successful test phase, it is intended that the service will gradually be offered in other large German cities.

Do you need a certain product and you need it today but have no time to get to your nearest Media Markt or Saturn store? Or would you like to be the one to determine when you will be at home to take delivery of an item? With their new service for same-day delivery or delivery at a date and time of choice, Media Markt and Saturn are offering their online customers maximum flexibility. A prerequisite for using this service is that the customer is located in the delivery area of the participating cities and the desired product is in stock at the local stores. Whether or not this service is available is indicated to the customer during the ordering process. The goods purchased online are picked up at the store by a courier from tiramizoo and delivered to the customer's doorstep.

"By offering same-day delivery and delivery at a date and time of choice, we are setting ourselves even further apart from the competition“, says Wolfgang Kirsch, CEO of Media-Saturn Deutschland GmbH. "This offering in cooperation with tiramizoo helps us achieve our aim of offering our customers the best possible service at all times and via all buying channels and underpins our multichannel strategy. After all, our closely woven network of stores in Germany is crucial for same-day delivery. The service is further proof that we are effectively exploiting the potential offered by closely interlinking our online shops and our local stores."

And here's how it's done: In the online shops operated by Saturn and Media Markt, customers can have their order delivered to their home within between 30 minutes and three hours from the time the order is placed for an additional service charge of just 9.90 euros, providing that the goods are in stock at the local store and the customer's delivery address is located within the supported delivery area. Alternatively, delivery on the customer's date of choice within four days of placing the order and within a two-hour window is also possible. The delivery option is currently available for all products with the exception of items with an age rating of 18 or older, large electrical appliances and TVs with screen sizes exceeding 42 inches. Employees at the respective local store prepare the goods for delivery as soon as the order is received. At the same time, tiramizoo communicates orders via a platform to its couriers, who pick up the products at the store in question and deliver them to the customer's home.

The new service is primarily offered online but also offline by the 17 stores involved in the pilot project. This allows customers buying goods at the above-mentioned stores to also take advantage of the express delivery service. They can now have their purchases delivered to their home within three hours or at a date and time of their choice. Four Saturn stores in Munich have been testing this service since December 2013. In parallel, eight Media Markt stores in Hamburg have also been offering an express delivery service since the summer of 2013. In cooperation with mytaxi, a taxi driver will deliver products purchased at a local store to the customer's address in Hamburg within 90 minutes of purchase or a time of the customer's choice.

"We welcome the fact that Media-Saturn has selected us as their partner for same-day delivery and we look forward to a successful collaboration. Especially in these times where everything has to move fast, we want to show customers just how convenient same-day delivery at a time of their choice can be in everyday life. The same-day delivery market has a great future. This is something our largest investor, DPD, is also sure of. Together we are developing further innovations," says Michael Löhr, founder and managing director of tiramizoo GmbH.